Careers at CSPD

Our School Fees Liaison Unit is seeking an enthusiastic Family Assistance Officer to join the team on a Permanent Full-time basis.  If you have experience managing financial hardship, collections, and striving for positive resolutions, this opportunity is perfect for you!

About the Opportunity:

Reporting to the School Fee Liaison Unit Manager, the focus of your role will be managing school fees for a designated portfolio of families. More specifically you will be:

• Working with families and schools in a designated portfolio to ensure school fees are collected

• Managing issues of hardship and payment problems

• Responding to school fee debt enquiries for a designated portfolio of families

• Ensuring effective communication with principals, finance staff and families on fee debt matters

• Providing advice on debt concessions and write-offs to ensure student retention

• Developing and improving school fee liaison processes and procedures

What's in it for you?

There are so many great things that CSPD has to offer! As a valued CSPD employee, you can benefit from up to 25% off school fees for your children enrolled in our schools. But that's not all, we offer:

• Competitive remuneration

• Salary packaging 

• Wellbeing initiatives and resources

• Flexible work arrangements for eligible employees 

• Extensive growth and development opportunities 

• Ex-gratia leave 

• Cultural leave for Aboriginal & Torres Strait Islander employees

• State-of-the-art facilities 

About You:

To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of CSPD along with:

• Experience in financial assessment or relevant financial background

• Experience working with medium to large organisations 

• Some experience working with clients experiencing financial hardship

Interested?

This position will bring you in contact or close proximity with students. The appointment of successful applicants will be subject to satisfactory employment screening for child-related employment including the completion of a National Police Check, retention of a valid Working with Children Check and adoption and compliance with CSPD’s Child Safeguarding Procedures and Code of Conduct When Working With Students and Children.

CSPD promotes the safety and wellbeing of Aboriginal and Torres Strait Islander children, and children from culturally and/or linguistically diverse backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.

Apply today!

If you are determined to make a difference and want to join a diverse organisation committed to transforming lives through faith-based education, click on the APPLY button.  To find out more about CSPD go to https://www.parra.catholic.edu.au/ or follow us on LinkedIn.

A Working With Children Check is mandatory for all roles within CSPD. For more information, please visit The Office of The Children’s Guardian here.