IT Service Owner - P&C Systems
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Job no: 506758
Work type: ongoing full-time
Location: Catholic Schools Parramatta Diocese
Categories: Information Technology
Catholic School Parramatta Diocese are seeking an experienced IT Service Owner - People Systems to join their fast-growing IT Shared Services team and be accountable for the management of Application Delivery and Support of all Human Resource Information Systems (HRIS) and People Management Systems, including Work Health Safety (WHS) systems.
About the Opportunity
Reporting to the head of IT Shared Services or delegate, the successful candidate will be working with the broader team to enable outcomes and success of Enterprise Applications and IT Services within the IT Shared Service Platform.
The IT Service Owner will work within the Platform team to design user-centric technology solutions, services and journeys, supporting every state of the product development / service design lifecycle to ensure delivery of the best possible end-user experience.
Role responsibilities:
Managing the platform service lifecycle, including defining and executing platform service vision and strategy, validating business requirement and design, identifying and resolving issues.
Leading and defining an outcome-oriented service roadmap, informed by customer insights and feedback. Defining and writing user stories, acceptance criteria and success metrics, ensuring customer-centric product design, development and delivery
Leading research including consultation with stakeholders and related activities, to define current and future product enhancements to meet customer needs and maximise return on investment
Ensuring service design compliance with regulatory obligations and relevant CSPD’ s policies and standards, proactively identifying, mitigating and managing risks associated to the service, and remediation initiatives
Planning and designing tests that validate services have been built against design specification
Embedding a service management culture within the wider team and lead all service design activities for the platform
Benefits
There are so many great things that CSPD has to offer! As a valued CSPD employee, you can benefit from up to 25% off school fees for your children enrolled in our schools. But that's not all! We also offer:
Competitive remuneration
Salary packaging
Wellbeing initiatives and resources
Flexible work arrangements for eligible employees
Extensive growth and development opportunities
Ex-gratia leave
Cultural leave for Aboriginal & Torres Strait Islander employees
State-of-the-art facilities
Ideal Candidate
To be successful you will demonstrate alignment to our purpose and values, together with:
Understand and contribute to the delivery and continuous improvement of relevant strategic initiatives and operational plans.
Engage in continuous learning and contribute positively to a collaborative and respectful working environment aligned with the culture and values of CSPD.
Tertiary qualifications in the relevant area of study.
Strong Negotiation, conflict management and interpersonal skills.
Ability to build strong relationships with internal and external stakeholders.
Interested?
This position will bring you in contact or proximity with students. The appointment of successful applicants will be subject to satisfactory employment screening for child-related employment including the completion of a valid Working with Children Check and adoption and compliance with CSPD’s Child Safeguarding Procedures and Code of Conduct When Working With Students and Children.
CSPD promotes the safety and wellbeing of Aboriginal and Torres Strait Islander children, and children from culturally and/or linguistically diverse backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.
Apply today!
If you are determined to make a difference and want to join a diverse organisation committed to transforming lives through faith-based education, click on the APPLY button. To find out more about CSPD go to https://www.parra.catholic.edu.au/ or follow us on LinkedIn.
A Working With Children Check is mandatory for all roles within CSPD. For more information, please visit The Office of The Children’s Guardian here .
Advertised: 24 Jun 2024 09:06 AUS Eastern Standard Time
Applications close: 14 Jul 2024 23:07 AUS Eastern Standard Time
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