About the Opportunity

Catholic Schools Parramatta Diocese (CSPD) is seeking a professional, welcoming and highly organised Administration Officer – Front Reception to join our team on a permanent full-time basis at our North Parramatta office.

At Catholic Schools Parramatta Diocese, our mission is to transform the learning and lives of every student through the provision of high-quality Catholic education. As the first point of contact for visitors, employees and members of the wider community, you will play an important role in creating a positive and professional experience for everyone who engages with CSPD.

This is an exciting opportunity for someone who enjoys working in a busy, face-to-face environment and is passionate about delivering exceptional customer service while providing high-quality administrative support.

Key Responsibilities

Reporting to the relevant Head or delegate, you will support the effective operation of CSPD’s front office and reception area by welcoming visitors, responding to enquiries and completing a range of administrative duties.

Your responsibilities will include:

• Welcoming visitors to the North Parramatta office and providing a friendly, professional and helpful reception experience.

• Acting as the first point of contact for face-to-face, telephone and email enquiries.

• Answering, screening and directing telephone calls and enquiries to the appropriate person or team.

• Managing visitor arrivals, maintaining accurate visitor records and notifying employees of their appointments.

• Coordinating incoming correspondence, deliveries and other front-office requirements.

• Maintaining accurate and accessible information using CSPD’s systems and administrative tools.

• Coordinating calendars, meeting-room bookings, appointments and events as required.

• Preparing and collating documentation, including reports, presentations, meeting minutes and team communications.

• Maintaining a professional, welcoming and organised reception area and shared office spaces.

• Providing general administrative support across the relevant service areas and directorates.

• Following CSPD’s policies, procedures, privacy requirements and safeguarding practices.

• Contributing positively to a collaborative and respectful working environment aligned with CSPD’s mission and values. 

About You

To be successful in this role, you will be a confident and approachable professional who enjoys interacting with people and creating a positive first impression.

You will bring:

• Previous experience in reception, customer service, administration or a similar front-office role.

• Excellent interpersonal and communication skills, with a confident and professional telephone manner.

• A warm, welcoming and customer-focused approach.

• Strong organisational skills and the ability to manage multiple enquiries and competing priorities.

• High attention to detail and the ability to maintain accurate records and documentation.

• Confidence using Microsoft Office and other digital administration systems.

• The ability to exercise discretion and appropriately manage confidential or sensitive information.

• A proactive, adaptable and reliable approach to your work.

• The ability to work collaboratively and build positive relationships with a diverse range of stakeholders.

• An understanding of, and commitment to, the mission and values of Catholic education.

Why Join CSPD?

As a valued member of the CSPD team, you'll also enjoy a range of benefits, including:

• Up to 25% off school fees for your children enrolled in our schools.

• Salary packaging for eligible employees.

• Wellbeing initiatives and resources.

• Flexible work arrangements for eligible employees.

• Extensive professional growth and development opportunities.

• Cultural leave for Aboriginal & Torres Strait Islander employees.

• State-of-the-art facilities.

How to Apply

Applications must include:

• A current resume

• A cover letter outlining your suitability for the role

Apply Today!

If you are currently employed by Catholic Schools Parramatta Diocese, please submit your application via our internal Careers Site on EmployeeConnect.

CSPD is committed to responding to the needs of all students. With over 5,000 employees located across 80 primary and secondary schools and office communities, our aim is to transform learning and unlock the full potential of each of our 43,500 students while enriching the professional lives of staff. 

This position involves working with children. The appointment of successful applicants will be subject to satisfactory employment screening for child-related employment, including holding a cleared NSW Working with Children Check (WWCC) and compliance with CSPD’s Safeguarding Procedures and Code of Conduct When Working With Children and Students. For more information regarding WWCCs, click here.

CSPD strongly encourages applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.