About the Opportunity

If you are a strategic technology leader passionate about cybersecurity resilience, service management, and delivery of exceptional user experiences, we invite you to explore this opportunity.

Catholic Schools Parramatta Diocese (CSPD) is seeking an experienced, proactive IT Service Owner – Security and Identity & Access Management to lead the operations of our Information Security and IAM service lines. 

Working closely with stakeholders, peers, and external vendors, you will align technology solutions with CSPD’s risk appetite while serving as a key escalation point and technical leader within the organisation.

If you are currently employed by Catholic Schools Parramatta Diocese, please submit your application via our internal Careers Site on EmployeeConnect. We are excited to support you in the next step of your career.

Key Responsibilities

• Manage the platform service lifecycle, execute the platform service plan, and lead an outcome-oriented service roadmap aligned with CSPD’s threat profile and IT Security risk appetite.

• Oversee IAM operations, ensuring secure, compliant, and seamless identity governance across systems.

• Function as the second-in-command to the CISO, supporting strategic direction, security governance, and executive reporting.

• Ensure service designs comply with regulatory obligations, internal policies, frameworks, best practices and standards. Proactively identify, mitigate, and remediate platform and service risks.

• Contribute to security monitoring, vulnerability management, IT security assessments, and audits. Lead incident response activities during IT security incidents.

• Embed service management best practices across the platform team, design validation test plans, and monitor product/service performance against key performance objectives.

• Partner with internal cross-functional teams and external vendor partners to ensure optimal service delivery and user experience.

About You

You are an experienced cybersecurity and IT service leader who combines deep technical knowledge with strong governance skills and practical risk management.

Key Selection Criteria:

• Demonstrated experience in managing Information Security and Identity & Access Management (IAM) service lines or platforms.

• Proven track record in IT service management (ITSM), platform lifecycle management, and service design.

• Strong knowledge of cybersecurity frameworks, vulnerability management, threat monitoring, and incident response procedures.

• Experience aligning technology services with organizational risk appetite and regulatory compliance requirements.

• Strong leadership capabilities with experience acting in a senior capacity (e.g., 2IC to CISO or equivalent senior leadership).

• Excellent communication and stakeholder management skills, with the ability to translate complex security concepts for non-technical stakeholders.

• Experience managing external service providers, vendors, and cross-functional teams.

• Support for the mission and values of Catholic education.

Why work at CSPD?

As a valued member of CSPD, you will have access to:

• Competitive remuneration and employee benefits

• Up to 25% discount on school fees for eligible employees

• Wellbeing initiatives, including Fitness Passport

• Professional growth and development opportunities

• Cultural leave for Aboriginal and Torres Strait Islander employees

• A collaborative and purpose-driven working environment

• The opportunity to improve services that support more than 40,000 students and their families

The Organisation

At Catholic Schools Parramatta Diocese (CSPD), we serve over 40,000 students and employ 5,000+ staff across a vibrant network of primary and secondary schools. We're on a mission to transform learning and empower every student to reach their full potential. Join a purpose-driven organisation that invests in its people and its future.

If you are an experienced leader who is passionate about service excellence, financial integrity and continuous improvement, we would welcome your application.

Please submit your current résumé and a cover letter outlining your relevant experience.

Child Safeguarding Statement

This role involves working with children and requires satisfactory employment screening, including a National Police Check and a valid Working with Children Check. All employees must comply with CSPD’s Child Safeguarding Procedures and Code of Conduct.

Diversity Statement

CSPD welcomes applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds.